WSIB mental-health care
WSIB Mental Health Program of Care (MHPOC)
A coordinated pathway for assessment, treatment, reporting and direct billing under MHPOC, formerly the Community Mental Health Program.
The current program
The Mental Health Program of Care is the current WSIB pathway and replaced the former Community Mental Health Program. OSR identifies itself as an MHPOC provider. Participation and services follow current WSIB program requirements.
How a worker begins
The worker contacts OSR. A Client Care Coordinator gathers the routing information needed to establish the pathway and helps arrange the next step. Detailed personal information should be shared through the appropriate clinical and program channels, not a general website message.
Assessment
An assessment is booked and completed within the program pathway. The clinician considers the worker’s circumstances, current functioning and relevant claim information so treatment planning can respond to the work-related mental-health need.
Forms, planning and treatment
The required program forms and reporting are completed. Treatment is planned and delivered according to the assessed needs and current MHPOC structure. OSR does not reproduce obsolete CMHP fees or reporting schedules on this page.
Progress communication
Progress reporting follows current program requirements. Client Care Coordinators communicate with WSIB case managers to support administrative coordination while clinicians remain responsible for clinical services and documentation.
Billing and delivery format
Services are directly billed under MHPOC. In-person and virtual options may be available where appropriate to the program, the worker’s needs and the clinician’s professional requirements.
What to have available
If available, a worker may provide the claim number and case manager information during the intake pathway. A person who is unsure what information is needed can still begin by contacting Client Care.
Frequently asked questions
Is MHPOC the same as CMHP? MHPOC is the current program and replaced CMHP. Does OSR bill the worker? MHPOC services are directly billed under the program. Can care be virtual? It may be available where appropriate. Who communicates with the case manager? Client Care Coordinators support that communication.
Start here
Talk with Client Care about the right next step.
Share brief routing information so the team can identify an appropriate service, location and clinician pathway.